PayMaya KYC Overview
PayMaya KYC (Know Your Customer) is the identity verification process inside the Maya app (formerly PayMaya). It helps confirm your account belongs to a real person and supports security and regulatory compliance.
PayMaya KYC (Know Your Customer) is the identity verification process inside the Maya app (formerly PayMaya). It helps confirm your account belongs to a real person and supports security and regulatory compliance.
To complete KYC, you typically upload a clear photo of a valid government-issued ID and record a guided video selfie (look up, down, left, and right) for face recognition.
Maya uses automated checks such as face matching, ID recognition, and fake ID detection to reduce fraud and keep accounts protected.
After you are verified, you can unlock higher wallet limits (up to PHP 100,000) and access features such as sending money, cash in and cash out flows, and ATM withdrawals using a Maya card.
If a transfer fails with an error like M133, it can indicate that the recipient account does not meet the minimum KYC level required for the transaction.
For the best approval results, use an unexpired ID, take photos in good light, keep details readable, and follow the selfie instructions carefully.
KYC is required for many higher-value actions including larger cash-ins, cash-outs, and feature unlocking. Keeping your information accurate helps avoid verification delays.
This site summarizes the typical Maya KYC flow, requirements, benefits, and common troubleshooting steps for users who want to verify smoothly and stay protected.
PayMaya KYC (Know Your Customer) is the identity verification process inside the Maya app (formerly PayMaya). It helps confirm your account belongs to a real person and supports security and regulatory compliance.
KYC is the identity verification process used to confirm your account details using an ID and a guided video selfie.
Yes, but features are limited until your account is upgraded through KYC.
Approval speed varies. Clear ID photos and a well-lit video selfie usually help verification complete faster.
Many upgrades use a guided video selfie so the system can match your face to your ID for security.
M133 can indicate the recipient account needs a higher KYC level to receive certain transactions.